To create an account, click this link and enter your email address and the code that will be sent to your email to activate your account—a necessary step to complete the registration process.
Yes, you need to create an account to shop on the website.
Log in to your account and update your information under "Profile."
Approval may take up to 48 business hours. If it takes longer, please contact us via WhatsApp.
If you placed your order within the last 24 business hours and it hasn't been shipped yet, please contact our support team to see if changes can be made.
A change of address may affect delivery times. Please contact our support team to confirm.
If it hasn't been sent yet, please contact our support team to check.
You will receive four emails: order confirmation, payment status, shipping notification with a tracking link, and delivery confirmation.
You can also track your order in your account history on the website.
Please contact our support team right away so we can resolve this.
Orders come in water-resistant boxes or envelopes, with contact information and a QR code.
If the package arrives damaged, please refuse it and let us know.
Please reuse the packaging for exchanges or returns to reduce waste.
Items are wrapped in tissue paper, and swimwear comes with a cotton bag. To add a paper gift bag, select "Add gift wrapping" in your cart.
No, only one payment method per order. To use two cards, split your purchase.
Enter it in the "discount code" field in your cart before checking out. Codes cannot be applied after payment.
Credit card: The refund will be credited to your card; this may take up to two billing cycles, depending on your bank. Installments are refunded on a pro-rata basis.
Purchases at physical stores: exchanges only; no refunds.
Add a product to your cart, enter your ZIP code, and click "Calculate" to see your options.
Please contact us via WhatsApp or send an email to support@haight.com.br.
Website: Exchanges and returns within 30 days of delivery.
Physical stores in Brazil: exchanges within 30 days; no returns.
Items must have tags, protective covers, and accessories, and must show no signs of use.
Submit your request on the Exchanges and Returns page. Please wait for the email with the next steps. After review, if approved, you will receive a store credit valid for 1 year.
Submit your request on the Exchanges and Returns page. Please wait for the email with the next steps. After reviewing your request, we will issue a refund to your original payment method.
Yes, under the same rules as full-price items.
No, only in physical stores. Online purchases can be exchanged in physical stores within 30 days.
Enter it in the "Use gift card" field during checkout. Valid for 1 year, online only.
You will receive emails at each stage: pickup/shipment code, shipping confirmation, arrival at Haight, and completion.
Follow the care instructions on the label.
Measure your bust, waist, and hips, and then check the size guide on the product page.
Contact us via WhatsApp.
Wash by hand with cold water and mild soap. Ice can also help remove glue residue.
Orders over $250.00 qualify for free shipping.
