HAIGHT is committed to protecting the privacy and personal data of its customers. This Privacy Statement describes how we collect, use, store, and protect your personal information in accordance with the General Data Protection Law (LGPD – Law No. 13,709/2018).

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We collect and process your personal data for the following purposes: order and payment processing; product delivery; communications regarding your order; sending offers and updates (with your consent); improving our services; and complying with legal obligations. The processing is carried out based on the data subject’s consent, the performance of a contract, and compliance with a legal obligation, as provided for in the LGPD.

Personal data is information that identifies or could identify an individual, such as name, email address, Social Security number, address, and phone number. Sensitive personal data is a special category that includes information regarding racial or ethnic origin, religious beliefs, political opinions, health, sexual life, genetic data, or biometric data. HAIGHT does not collect sensitive personal data in the course of its regular operations.

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. We use encryption, access controls, and security procedures to ensure the integrity and confidentiality of your information. In the event of any security incident that could pose a risk or cause harm to you, we will notify the relevant authorities and the affected data subjects as required by law.

Under the LGPD, you have the following rights regarding your personal data: confirmation of whether your data is being processed; access to your data; correction of incomplete, inaccurate, or outdated data; anonymization, blocking, or deletion of unnecessary data; data portability; deletion of data processed with your consent; information regarding sharing with third parties; and withdrawal of consent. To exercise your rights, please contact us via the privacy email address available on our website.

Your account with us, if you authorize its creation, will be maintained until you decide to close it, as detailed in the website’s Terms and Conditions of Use, so that you can access your purchase history at any time. This Privacy Policy applies to the circumstances mentioned above for the entire period during which HAIGHT stores your personal data. We store and retain your information: (a) for as long as required by law; (b) until the processing of personal data is completed, as mentioned below; or (c) for as long as necessary to preserve HAIGHT’s legitimate interests. Thus, we will process your data, for example, during applicable limitation periods or as long as necessary to comply with legal or regulatory obligations. The processing of personal data will cease in the following cases: (a) when the purpose for which the personal data was collected has been achieved, and/or the collected personal data is no longer necessary or relevant to achieving such purpose; (b) when the Data Subject requests the deletion of their data; and (c) when there is a legal determination to that effect. In cases where the processing of personal data ends, except as provided for by applicable law or this Privacy Policy, the personal data will be deleted.

In accordance with the LGPD, HAIGHT has appointed a Data Protection Officer (DPO) responsible for serving as a point of contact between the company, data subjects, and the National Data Protection Authority (ANPD). To contact our DPO or exercise your rights as a data subject, please send an email to: privacidade@haight.com.br.

This Privacy Policy may be updated from time to time to reflect changes in our data processing practices or due to changes in applicable law. We recommend that you review it regularly. In the event of significant changes, we will notify you by email or through a prominent notice on our website. The date of the last update will always be indicated at the top of this document.